Book directly & pay
up to 10% less
than on Booking.com
Check rooms and rates
From708US$ /night
Check-in
20Mar2026Select date
Check-out
21Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Haldenstrasse 10, Lucerne, Switzerland, 6002
-
Steps from the Old Town
Perfect
9.1
9.7
/10
4.5
4.7
/5

Located beside a lake, the grand 5-star Mandarin Oriental Palace, Luzern hotel is also within a stroll of the old town district of Lucerne. Offering 4 restaurants with Japanese, French, and Mediterranean cuisine, this Lucerne hotel is only 1.1 km from the covered wooden footbridge "Chapel Bridge".

Location

The chic hotel offers a scenic location in Lucerne, merely 300 metres from the glitzy lakeside Grand Casino Luzern, and a short way from Lion Monument. Guests can visit Seebad Luzern, which is just a 6-minute walk away, and Glacier Garden of Lucerne Local History Museum which is around a 5-minute drive from the exclusive Mandarin.

The accommodation allows you to enjoy such natural sights as Lake Lucerne a mere 1.1 km away.

The hotel is centrally situated within 20 minutes' walk of Lucerne train station.

Rooms

The rooms at the Mandarin Lucerne are fitted with an air conditioner as well as a minibar, coffee and tea makers. Private bathrooms also feature toiletries and bathrobes for travellers' utmost comfort.

Eat & Drink

The property offers breakfast in the restaurant. You can go to Quai 10 restaurant for lunch or eat your dinner at Minamo restaurant. The restaurant serves Mediterranean cuisine. Guests are welcome to a lounge bar on site. It also features a terrace for guests' comfort.

Leisure & Business

Such facilities as fitness classes and spa therapy are available for a surcharge. The Mandarin includes a fitness studio, as well as a full spa, so you can both relax and engage in sports.

“Exceptional service defines the experience here. The hotel's attention to detail extends to its youngest guests, suggesting a family-friendly focus within a luxurious setting, while award-winning dining and unique spa treatments promise sophisticated indulgence and the Presidential Suite features stunning views. It's a property that seems to balance Belle Époque charm with contemporary expectations.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
View all

Select your room type

Mandarin Oriental Palace, Luzern offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Lake View Room Terrace
2 persons
400 sq. feet 
2 Single beds or 1 Queen-size bed
Balcony
Panoramic Junior Suite
2 persons
560 sq. feet 
1 King-size bed
Balcony
Superior Room
2 persons
270 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Accessible Superior Room
2 persons
315 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Mandarin Oriental Palace, Luzern offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • No smoking on site
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone
Show more

Dining Onsite

Mandarin Oriental Palace, Luzern offers a splendid array of dining experiences, featuring Mediterranean, Japanese, and French cuisine alongside delightful afternoon tea. Guests can savor the stunning lakeside views while indulging in a rich tapestry of flavors and dishes crafted with care.
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a bright and spacious living and dining area in a modern apartment. The room features a herringbone wood floor and light-colored walls with subtle paneling on the right side. 

In the foreground, a round dining table with a white top
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a beautifully set dining room, likely for a formal event like a wedding reception or banquet. The room is spacious and bright, with large windows that offer a view of greenery and possibly a cityscape. 

The tables are round and cover
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a stylish and elegant dining room. The room has a long, oval dining table made of light-colored marble with dark veining. Eight black leather dining chairs surround the table, with a modern design featuring high backs and armrests.

A

MOzern

Buffet with international influences
Ambiance
Bright and welcoming dining space infused with charm, perfect for relaxed meals any time of the day.
Key Offerings
A vibrant buffet that highlights seasonal offerings for breakfast, lunch, and dinner, catering to diverse palates.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Quai 10

Mediterranean
Ambiance
Elegant setting with enchanting lakeside views, perfect for meals under the sun or stars.
Key Offerings
A curated menu focusing on Mediterranean flavors with fresh seafood and regional specialties.
Reservation
Recommended.
Open for lunch and dinner.

Minamo

Japanese
Ambiance
Serene and sophisticated, this intimate venue invites guests to experience the art of Japanese dining.
Key Offerings
An exquisite selection of traditional Japanese dishes served for dinner, celebrating culinary craftsmanship.
Reservation
Highly recommended.
Dinner only, Monday, Tuesday, Friday to Sunday from 18:30 to 22:30.

Colonnade

French
Ambiance
Charming and romantic atmosphere, offering an exquisite dining experience paired with elegant decor.
Key Offerings
A gourmet French menu featuring classic dishes, open for dinner on select days.
Reservation
Essential.
Dinner only, Wednesday to Saturday from 18:00 to 23:00.

The Marlin

Seafood
Ambiance
Classy and relaxed environment, where guests can enjoy stunning lakeside views while relishing fresh seafood.
Key Offerings
A selection of delicious seafood dishes complemented by an elegant wine list, open for lunch and dinner.
Reservation
Recommended.
Open for lunch and dinner.

Palace Bar & Living Room

Casual dining with pastries
Ambiance
Inviting lounge setting, perfect for unwinding with a drink or a light bite.
Key Offerings
Traditional afternoon tea and a delightful assortment of snacks and sweet dishes from the in-house pastry shop.
Reservation
Not needed.
Operational throughout the day.

Mandarin Oriental Palace, Luzern Location

Haldenstrasse 10, Lucerne, Switzerland, 6002
Map view
Haldenstrasse 10, Lucerne, Switzerland, 6002
Nearby
Church
Church of St. Leodegar
1600 ft
Casino
Grand Casino Luzern
900 ft
Restaurants
Schweizerische Hotelfachschule
700 ft
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
800 ft
Haldenstrasse 6
Tivoli - Das Restaurant Am See
900 ft
Haldenstrasse 16A
China Shanghai 3
1100 ft
Haldenstrasse 23
National
2300 ft
Haldenstrasse 4 Grand Hotel National
Jialu National
1300 ft
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
1900 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Explore Lucerne's Highlights
Top Attractions
Activities
Dining
Entertainment
Lion Monument
Lion Monument
10 minutes' walk
A world-renowned monument commemorating Swiss Guards, carved into rock, showcasing Swiss artistry and history.
Lake Lucerne
Lake Lucerne
13 minutes' walk
Scenic views and crystal-clear waters make this lake perfect for leisurely strolls and photo opportunities.
Chapel Bridge
Chapel Bridge
14 minutes' walk
This iconic wooden bridge, adorned with paintings, offers historical insight and picturesque views of the river.
Swiss Museum of Transport
Swiss Museum of Transport
5 minutes' drive
A fascinating museum showcasing Switzerland's transport history, with interactive exhibits and a cinema.
Discover the local attractions near Mandarin Oriental Palace, Luzern
Learn about the fascinating sites near Mandarin Oriental Lucerne that showcase the rich culture and history of the region.
Ideal for appreciating stunning architecture and serene surroundings: Church of St. Leodegar
Perfect for engaging with dynamic cultural events and exhibitions: Lucerne Culture and Congress Centre
Best for discovering the history of transportation in an interactive setting: Swiss Museum of Transport
Great for experiencing beautiful baroque architecture and tranquility: Jesuit Church
Suited for peaceful reflection and admiring historical art: Franciscan Church
Works well for contemporary art enthusiasts and art lovers: Modern Art Museum
Well suited for scenic views and leisurely lakeside walks: Lake Lucerne
Hiking at Pilatus
10 minutes' drive
Adventurous hiking trails leading to stunning alpine views. Access via public transport or organized tours.
Spa Treatments
5 minutes' drive
Relaxing spa options available nearby, perfect for unwinding after a day of exploration.
Rotsee Badi
25 minutes' walk
A tranquil lakeside area perfect for swimming and sunbathing, with facilities available during summer.
Restaurant Olivo
Restaurant Olivo
3 minutes' walk
Contemporary Italian cuisine with a cozy atmosphere. Reservations recommended, catering to various dietary needs.
Tivoli - Das Restaurant Am See
Tivoli - Das Restaurant Am See
4 minutes' walk
Dine with a lakeside view, offering seasonal Swiss dishes and fresh local ingredients. Ideal for romantic dinners.
Schweizerische Hotelfachschule
Schweizerische Hotelfachschule
3 minutes' walk
A culinary school providing delightful meals in a casual setting, showcasing future chefs' talents.
Discover dining options near Mandarin Oriental Palace, Luzern
Indulge in a diverse culinary experience at restaurants near Mandarin Oriental Lucerne, perfect for various tastes and occasions.
Ideal for enjoying delicious meals with beautiful lake views: Tivoli - Das Restaurant Am See
Best for sampling local specialties in a cozy environment: Schweizerische Hotelfachschule
Perfect for elegant dining experiences with a stylish ambiance: Art Deco Hotel Montana
Great for casual dining with a pleasant lakeside atmosphere: Seecafe
Suited for enjoying authentic Chinese cuisine in a relaxed setting: China Shanghai 3
Well suited for savoring flavorful Indian dishes: Masala
Works well for discovering unique Asian fusion flavors: Jialu National
Ideal for enjoying contemporary dishes in a modern setting: Franz
Grand Casino Luzern
Grand Casino Luzern
4 minutes' walk
Exciting casino experience featuring gaming tables, shows, and fine dining, perfect for a fun night out.
Lucerne Culture and Congress Centre
Lucerne Culture and Congress Centre
16 minutes' walk
A vibrant venue for music, theater, and events, hosting various cultural performances year-round.
Old Town Lucerne
Old Town Lucerne
15 minutes' walk
A charming area filled with shops, cafes, and street performances, great for families and leisurely evenings.
Getting around
City Centre
Lucerne9 min  ·  2300 ft
Airports
Kloten Airport (ZRH)103 min  ·  42.4 mi
Belp Airport (BRN)187 min  ·  77.3 mi
Train
Lucerne Station12 min  ·  3300 ft
Bus
Bus stop5 min  ·  1400 ft
Want to see exclusive early booking offers?
See our exclusive rates!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace
Property is also known as
mandarin oriental palace luzern
mandarin oriental luzern
mandarin oriental switzerland
mandarin oriental lucerne

Reviews and Ratings

Feedback about Mandarin Oriental Palace, Luzern from previous guests about their experience.
Review score
Based on 139 verified reviews
9.3/10
Perfect
91%
Recommend
Breakfast
8.3/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free Wi-Fi
7.5/10
Location
9.7/10
Paid Wi-Fi
8.7/10
Staff
9.6/10
Value for money
8.6/10
Pros
Professional staff
Excellent service
Incredible lake view
Delicious room food
Cons
Noisy wellness area
Hidden charges
Parking charges
Guest reviews
based on 0 reviews
4.5/5
based on 384 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Mandarin Oriental Palace, Luzern
What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
Check-in is from 15:00 and check-out is by 12:00.
How far is Mandarin Oriental Palace, Luzern from Zurich Airport?
The hotel is located 70 km from Zurich Airport.
What dining options are available on-site at Mandarin Oriental Palace, Luzern?
The hotel features four restaurants offering Mediterranean, Japanese, and French cuisines, as well as a bar and lounge.
Is there a spa available at Mandarin Oriental Palace, Luzern?
The hotel offers a full-service spa, a sauna, a steam room, and wellness treatments.
What room amenities can I find at Mandarin Oriental Palace, Luzern?
Rooms include air conditioning, a safety deposit box, a desk, and free toiletries.
What attractions are near Mandarin Oriental Palace, Luzern?
Nearby attractions include Chapel Bridge (1 km), Lion Monument (1 km), and the Swiss Museum of Transport (1 km).
Are there parking facilities available at Mandarin Oriental Palace, Luzern?
The hotel offers private parking in a garage and an outdoor parking area.
Does Mandarin Oriental Palace, Luzern provide airport shuttle services?
The hotel offers a paid airport shuttle service for guests.
Are pets allowed at Mandarin Oriental Palace, Luzern?
Pets are allowed at the hotel.
What can guests enjoy in terms of fitness facilities at Mandarin Oriental Palace, Luzern?
Guests have access to a fitness center and wellness facilities including fitness classes.
How close is Mandarin Oriental Palace, Luzern to the city center?
The hotel is approximately 1 km from the city center.
Which languages are spoken by the staff at Mandarin Oriental Palace, Luzern?
The staff speaks multiple languages, including English and German.
What is the distance from Mandarin Oriental Palace, Luzern to the nearest train station?
The nearest train station is 1 km away.
What facilities does Mandarin Oriental Palace, Luzern offer for business travelers?
The hotel includes meeting rooms, a business center, and conference facilities.

Next best alternative

Consider them for your next trip.
Check-in
20Mar2026Select date
Check-out
21Mar2026Select date
Rooms and Guests2 Guests, 1 Room